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ISO 9001 certification

Prüfzeichen DIN EN ISO 9001

DIN EN ISO 9001: Quality management to ensure your success

A robust quality management system is essential for meeting the complex requirements of your business processes. ISO 9001 certification is the first choice across all sectors for ensuring these requirements are met. In 2019, 1.2 million sites worldwide held ISO 9001 certification.

Certified compliance with the quality standard not only increases customer satisfaction but also enhances your market presence and, consequently, your competitive edge. ISO 9001 thus forms the foundation for your commercial success. Join the winners and get certified by TÜV NORD.

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Target group

ISO 9001 certification is essential not only for manufacturing companies of all sectors and sizes, but also for service providers and other organisations as proof of professional quality management. For companies wishing to respond quickly and flexibly to changes or customer requirements, certification is indispensable. In the automotive industry and mechanical engineering, customers require their suppliers to have a certified QMS.

Advantages: Why you benefit from ISO 9001 certification

  • Sustainable quality assurance
  • Identifying opportunities for improvement and cost savings
  • Customer and employee satisfaction
  • Process optimisation and cost savings
Infografik über Normkapitel des PDCA Ablaufs

Easy integration into existing management systems

ISO 9001 is structured according to the so-called ‘High-Level Structure’ (HLS), which simplifies its integration into existing management systems. The chapters of the standard are numbered consistently, have the same titles and use consistent terminology and guidance text.

Infografik PDCA Zyklus - Das Vorgehen: Plan-Do-Check-Act

The process: Plan-Do-Check-Act

The basis for the ISO 9001 certification process is the Plan-Do-Check-Act cycle. It is divided into four phases and ensures the continuous improvement of both individual processes and the system as a whole, thereby guaranteeing the ongoing improvement of the quality management system.

The audit process for ISO 9001 certification

1

Step 01

Enquiries, quotations & explanations

2

Step 02

Booking & personalised scheduling

3

Step 03

Audit: Understanding the organisation & assessing readiness for certification

4

Step 04

Identifying areas for improvement

5

Step 05

Quick dual-check & certificate generation

6

Step 06

TÜV certificate for external use

7

Step 07

Continuous improvement of the management system and competitiveness

Integrated Management System (IMS): Significance and Advantages

An Integrated Management System (IMS) brings together an organisation’s various management systems – such as quality, environmental, energy and occupational health and safety management – within a single, unified framework. This promotes a consistent approach to work, enhances efficiency and transparency, and offers numerous benefits:

  • Increased efficiency: Processes are integrated, duplication of effort is avoided, and resources are deployed more effectively.
  • Cost reduction: Redundant processes are eliminated, resulting in financial benefits.
  • Clear responsibilities: Clear lines of responsibility provide clarity.
  • Combined audit processes: Similar requirements can be assessed together.

  • Higher staff motivation: Transparency and clear objectives promote acceptance and identification.

     

An IMS improves efficiency, reduces costs, increases transparency and collaboration, and facilitates compliance with regulatory requirements. Careful planning and implementation are essential for success, with the High Level Structure (HLS) serving as the central framework to facilitate the integration of the various standards.

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Frequently asked questions

FAQ on ISO 9001

ISO 9001 certification is essential not only for manufacturing companies of all sectors and sizes, but also for service providers and other organisations as proof of professional quality management. For companies wishing to respond quickly and flexibly to changes or customer requirements, certification is indispensable. In the automotive industry and mechanical engineering, customers require their suppliers to have a certified QMS.

Companies often have several management systems in place. In addition to quality management, these include environmental management, energy management, and occupational health and safety management. Thanks to its ‘High Level Structure’ (HLS), ISO 9001 can be combined with other certifications to form an integrated management system.

Internal workflows, organisational responsibilities and areas of responsibility are all covered by the audit. The audit also examines how processes operate in relation to collaboration with customers and business partners. 

To address the increasing complexity of markets and their operating environment, ISO 9001 has undergone a fundamental revision. The 2015 edition focuses on process outcomes and their effectiveness, rather than on documentation. Furthermore, the revision of ISO 9001 gives organisations greater flexibility in implementing their management system. For example, the standard adapts to today’s business realities by allowing documentation to be computer- or web-based.

Expert, international, TÜV NORD CERT

TÜV NORD CERT GmbH

TÜV NORD CERT is an internationally recognised and reliable partner for testing and certification services. Our experts and auditors possess in-depth knowledge and are all permanently employed by TÜV NORD. This ensures independence, impartiality and continuity in the support we provide to our clients. The benefit for you is clear: our auditors accompany and support the development of your business and provide you with objective feedback.

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